Simplify your BPO, KPO and Contact Center Selection
Making The Deal Doable™

The Zagada Exchange (ZAX) is a premium - platform for negotiating deals with best - in - class Nearshore BPO, KPO and contact center service providers - thoroughly evaluated and scored with Zagada’s ZaXURS rating engine. Providers are principally mid-size indigenous companies employing 55,000 workers across 18 regional Caribbean, Mexico, Central America, and Latin America countries. Give ZAX a test run now.

1 Corporate Buyer (Buyer) posts a Request for Information (RFI) or Pilot enquiry (a ZAX TRADE) to all or selected scored ZAX service providers (Seller).

2 Corporate Buyer Invite providers from the RFI response to the formal Request for Proposal (RFP) bidding process.

3 Corporate Buyer shortlist best rated providers and communicates decision through ZAX notification system. Finalist selected after site visit.

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Press

ZAX member Allus Merges with Contex to create Nearshore Biggest BPO Firm

April 8th 2011 - Allus and Contax, two of the leading businesses in South America in the areas of call centers and business process outsourcing (BPO), will join forces to form a strategic regional partnership
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The Zagada Exchange Launches:

October 5th 2010 - Read our press release on - ZagadaExchange.com Sourcing Platform Launch.
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The Economist(EIU): IT suitors come knocking

October 4th 2010 - Read Zagada's CEO's article and analysis on the latest Brazil IT Nearshore Outsourcing M&A trend done for the Economist Intelligent Unit.
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Kroll Tendencies: The Nearshore Beckons

January 2010 - Read Zagada's CEO article and analysis on Nearshore BPO M&A written for Kroll Tendencies.
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